Delivery Policy

We deliver from our branches to the areas listed at checkout. Available areas depend on the branch you order from. If your area does not appear at checkout, we are unfortunately not able to deliver there yet.

Most orders are delivered within 30–60 minutes, depending on your distance from the branch, order size, weather, and how busy the kitchen is. The estimated time shown at checkout and on your tracking page is a guide, not a guarantee.

A delivery fee may apply based on your selected delivery area. The exact fee is shown clearly at checkout before you place your order, and is added to your order total.

All deliveries are paid via Cash on Delivery. Please keep the exact order amount ready for the rider where possible to help with a smooth handover.

After placing an order you will receive an order number. You can follow your order's progress at any time on our order tracking page using that number.

Please make sure your delivery address and phone number are correct, and that you are reachable when your order is on the way. If our rider cannot reach you or access the address, your order may be delayed or returned. In such cases the order may still be charged. If you experience a delay, please contact us and we will help.

Where available, you may choose to collect your order from a branch instead of delivery. You will be notified when your order is ready for pickup.